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One Call Medical, Inc. ("One Call Medical")
www.onecallmedical.com
- General
One Call Medical respects the privacy of every individual who visits
www.onecallmedical.com (the "Web Site" or "Site"). Your privacy is very important
to us. This Privacy Policy outlines the information we will collect, and how
we will use and share that information. This Policy will also tell you what
to do if you do not want your personal information collected or shared. If
you have any questions about our policy, please email us at privacy@onecallmedical.com.
- Your Acceptance of These Terms
By using the Web Site, you signify your assent to our Privacy Policy.
If you do not agree to this Policy, please do not use the Site. Your continued
use of the Web Site following the posting of changes to its terms means you
accept those changes.
- Personally Identifiable Information
There are cases where we may ask you for personally identifiable information
such as your name, mailing address, email address, and telephone number. We request
personally identifiable information when you register as a user of the Web site,
for feedback forms, surveys, and for other services that require registration
or subscription. We will not collect any personally identifiable information
about you unless you provide it to us voluntarily.
When you provide us with personally identifiable information, One Call Medical
may:
- store and process that information to better understand your needs, customize
your experience, and improve our products and services;
- use that information to contact you via email and postal mail for informational,
marketing, and promotional purposes;
- disclose that information to third parties who need such information to
provide products and services that you have requested;
- disclose that information to third parties when we have reason to believe
that disclosing this information is necessary to identify, contact or bring
legal action against someone who may be causing injury to or interference
with (either intentionally or unintentionally) One Call Medical's rights
or property, other users of the Web Site, or anyone else that could be harmed
by such activities; and
- disclose that information to third parties when we believe in good faith
that the law requires it.
Except as stated in this Privacy Policy or as otherwise stated at the time personally
identifiable information is gathered, we will not provide personally identifiable
information to third parties.
- Financial Information
One Call Medical may ask you for your credit card number and expiration date
when you register as a user of the Web Site or order goods or services from the
Web Site. We may use this information for processing your registration and orders
and may share this information with credit card processing companies and any
other third party that may need the information to process your orders. These
organizations have their own privacy and data collection practices, and we have
no responsibility for these independent policies.
- Non-Personally Identifiable Information
One Call Medical may also collect information about you that is not personally
identifiable. This type of information includes your age, gender, zip code, area
code, interests, and preferences. We will not collect any such information about
you unless you provide it to us voluntarily. We may share this information in
the aggregate with advertisers, business partners, sponsors, and other third
parties. For example, we may inform a sponsor that the users of the Web Site
are x percent females and y percent males. These data are used to customize our
Site's content and advertising. We will also use the data to make visits to the
Site easier, quicker, and better for you and our other users. We also may track
certain information about your visit to the Web Site, including (without limitation)
pages viewed, clickstreams, and searches. Such information is gathered in aggregate
and is not linked to any specific users.
- Other Special Circumstances
Contests, sweepstakes, or other promotions to the Site may have separate privacy
practices with regard to the information collected in connection with entering
or participating in any such event. You will have a choice of whether or not
you would like to allow certain information to be shared with third parties that
may have a product or service of interest to you.
- Modification of Information and Opt-Out
If you indicated on registration that you are interested in receiving offers
or information from One Call Medical, we may occasionally send you e-mail about
products and services we believe may be of interest to you. If you do not want
to receive such mailings, simply tell us when you give us your personal information.
Or, if you have been receiving the mailings and you would like to remove or change
that option or some other information you have submitted, you may do so by visiting
My Account. (Remember however, that removing some or all of your information
may limit your ability to access some or all of the features and service of the
Web Site.)
- Information Collected Automatically
One Call Medical may also automatically collect non-personally identifiable information
about your use of the Web Site, such as the domain from which you access the
Internet (for example, aol.com, if you are connecting from an America Online
account), the date and time you access the Site, and the Internet address of
the website from which you linked directly to our Site. This information will
not be linked to personally-identifiable information. We may use this information
to analyze and enhance our Web Site and for security purposes and we may aggregate
this information and share the aggregated information with business partners,
sponsors, and other third parties.
- Information Placed Automatically On Your Computer's Hard Drive
When you view the Web Site, we may store some information on your computer. This
information will be in the form of a "Cookie" or similar file and will help us
in many ways. For example, Cookies allow us to tailor the Web Site to better
match your interests and preferences. With most Internet browsers, you can erase
cookies from your computer's hard drive, block all Cookies, or receive a warning
before a Cookie is stored. Please refer to your browser instructions or help
screen to learn more about these functions. (Remember however, that blocking
or deleting Cookies may limit your ability to access some or all of the features
and services of the Web Site.)
- Patient Information
We will not disclose to third parties personally identifiable or medical information
regarding patients uploaded by our clients or providers to the claim administration
portion of the Web Site, except (i) to those of our providers that may contact
or interact with such patients, (ii) to the client that introduced such patients
to our claim administration services, or (iii) when we believe in good faith
the law requires it.
- Children
The Web Site is not directed at individuals under thirteen years of age, and
One Call Medical does not intend to collect any personally identifiable information
from such individuals.
- Links to Other Web Sites
Be aware that One Call Medical's sponsors and other advertisers have links on
the Site that take you to other sites that may collect personally identifiable
information about you. One Call Medical hopes that all third parties involved
adhere to One Call Medical's policies regarding the privacy of One Call Medical's
users. However, this Privacy Policy does not cover third party data collection
practices and One Call Medical does not assume any responsibility for any actions
of third parties.
- Security
The importance of security of all personally identifiable information associated
with our users is of utmost concern to us. Unfortunately, no data transmission
over the Internet can be guaranteed to be secure. As a result, while we strive
to protect your personally identifiable information, we can't ensure or warrant
the security of any information you transmit to us or from our online products
or services, and you do so at your own risk. However, once we receive your personally
identifiable information, we will take reasonable efforts to ensure its security
on our systems.
Your account on the Web Site is password protected. We recommend that you do
not divulge your password to anyone. One Call Medical will never ask you for
your password in an unsolicited phone call or e-mail. Ultimately, you are responsible
for maintaining the secrecy of your passwords and any account information. Remember
to sign out of your account on the Web Site and close your browser window when
you have finished your work. This will ensure that others cannot access our personal
information and correspondence if your computer is accessible to others, if you
share a computer with someone else, or if you use a computer in a public place
like a library or Internet cafe.
- HIPAA Compliance
As leaders in the workers compensation industry, we value the right for patient
privacy and recognize the absolute necessity to comply with this very important
regulation. As such, we have developed all of our technology and processes with
these parameters in mind and were one of the first companies to do so.
We are proud of our ability to serve the industry so efficiently while protecting
the rights and privacy of the thousands of patients we serve.
- Whom to Contact
If you have questions or concerns regarding this Privacy Policy, you should contact
One Call Medical at:
Privacy Issues
One Call Medical, Inc.
P.O. Box 614
20 Waterview Blvd.
Parsippany, NJ 07054
privacy@onecallmedical.com
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