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Age of Injury Services - for requests and inquiries on Age of Injury services.
Clinical Services - for any clinical questions on files scheduled by OCM, such as CPT codes, incomplete bill faxes, bill query faxes, quality improvement letters, medical claim appeals and EMG & NCS reimbursement policies and procedures. In addition, for physicians applying to OCM's Neurodiagnostic network, questions on sample reports for Credentialing and OCM standards for EMG & NCS medical reports.
Customer Center Help Desk - for assistance with our online Customer Center, including login problems.
Customer Service - for service issues and inquiries and general comments.
Network Development - for Providers interested in joining our network or to nominate a Provider.
Press Inquiries - for information about our company.
Provider Relations - for OCM Providers needing to update physician/facility information or to address specific compliance issues.
Provider Services - for Providers needing assistance with inquiries in bill processing, bill status and appeals.
Quality Review - for submission of requests for EMG & NCS Quality Reviews (QR) or any follow-up questions on QRs.
Sales - for information on our Products and Services and Provider locations.
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