One Call Medical: 800-872-2875
Contact OCM

Because we’ve built our reputation on customer service, we know just how important it is for you to get assistance when you need it. Our goal is to deliver in every interaction an experience that builds positive, long-term relationships with you, our customer.

If you have any questions or comments please contact us. We are always at your service.

Corporate Headquarters
One Call Medical, Inc.
P.O. Box 614
20 Waterview Boulevard
Parsippany, NJ 07054
Phone: 800-872-2875

East Coast Sales
4953 Route 8
Gibsonia, PA 15044

West Coast Sales
2 Executive Circle
Suite 260
Irvine, CA 92614

Regional Call Centers

West
8501 Fallbrook Ave
West Hills, CA 91304

East
P.O. Box 614
20 Waterview Boulevard
Parsippany, NJ 07054

Southeast
4300 North Point Parkway
Alpharetta, GA 30022



Referral Options

Workers' Compensation and Auto
Call: 800-872-2875
Fax: 866-632-2161
Email: referrals@onecallmedical.com
Web: Customer Center or EasyReferral

Group Health
Call: 888-458-8746



Email Us

Age of Injury Services - for requests and inquiries on Age of Injury services.

Clinical Services - for any clinical questions on files scheduled by OCM, such as CPT codes, incomplete bill faxes, bill query faxes, quality improvement letters, medical claim appeals and EMG & NCS reimbursement policies and procedures. In addition, for physicians applying to OCM's Neurodiagnostic network, questions on sample reports for Credentialing and OCM standards for EMG & NCS medical reports.

Customer Center Help Desk - for assistance with our online Customer Center, including login problems.

Customer Service - for service issues and inquiries and general comments.

Network Development - for Providers interested in joining our network or to nominate a Provider.

Press Inquiries - for information about our company.

Provider Relations - for OCM Providers needing to update physician/facility information or to address specific compliance issues.

Provider Services - for Providers needing assistance with inquiries in bill processing, bill status and appeals.

Quality Review - for submission of requests for EMG & NCS Quality Reviews (QR) or any follow-up questions on QRs.

Sales - for information on our Products and Services and Provider locations.

Contact our Webmaster for website questions, suggestions, or to report a problem with our site.
The on-line services provided by One Call Medical, Inc. are for the exclusive use of One Call Medical customers.
©2002-2010 One Call Medical, Inc. All rights reserved. Unauthorized access is strictly prohibited. Usage will be monitored
Click to verify BBB accreditation and to see a BBB report.