One Call Medical’s Subsidiary Express Dental Holdings Moves to New, Larger Location
January 26, 2012 - One Call Medical's subsidiary Express Dental Holdings, LLC (EDH), has moved to a larger location. This move strategically positions EDH for future growth and expansion. (read more)
One Call Medical Appoints Chief Sales & Marketing Officer
December 12, 2011 - One Call Medical (OCM), the nation’s leading provider of specialty services to insurance payers, today announced the appointment of John (Jack) Baxter to the position of chief sales and marketing officer. (read more)
One Call Medical’s Education Survey Reveals High Ratings for OCM University
November 2, 2011 - In workers’ compensation, education for claims professionals is a key priority. To assess and better meet today’s educational requirements, One Call Medical, Inc. (OCM) today announced the results of its education survey, conducted with the participation of more than 290 claims professionals. (read more)
One Call Medical's Subsidiary, Express Dental, Appoints New President
October 20, 2011 - Express Dental Care, LLC (EDC) the first and only national dental network to address the specific needs of the workers’ compensation, auto, and liability industries and a subsidiary of One Call Medical, Inc. (OCM), today appointed Chris Toepke as president. (read more)
One Call Medical Achieves Key Milestone In Delivering Diagnostic Radiology to Group Health Market
October 10, 2011 - One Call Medical, Inc. (OCM), today announced it has reached a key milestone in delivering diagnostic radiology services—including MRIs, CT, and PET scans—to the group health market, saving clients more than $4 million through its diagnostic savings program. (read more)
One Call Medical Appoints Executive Vice President of Strategy
October 5, 2011 - One Call Medical (OCM), the nation’s leading provider of specialty services to insurance payers, today announced the appointment of John Stanzi to the newly created position of executive vice president of strategy. (read more)
One Call Medical Acquires Raytel Imaging Network
October 3, 2011 - One Call Medical (OCM), the nation's leading provider of diagnostic test scheduling for workers' compensation payers, today announced its acquisition of Raytel Imaging Network, a preferred provider network of diagnostic imaging services. (read more)
Improving Your Workers' Comp Line of Business
RBMA
Bulletin: rbma.com
Nov.-Dec. 2011- Radiology providers are seeing a
number of reasons to diversify their lines of business.
With continued and
dramatic increases in the use of advanced radiology, health plans and Medicare
are now using aggressive tactics to reduce radiology rates and leverage
radiology benefit managers (RBMs) to deny unnecessary scans. (read more)
Workers' Comp Claims Too Complicated? Try This.
Dr. Bicuspid.com
June 15, 2011 - Dentists have shied away from workers' comp cases because of low reimbursement rates and the complicated claims process. But now there's a company that works with insurance companies and guarantees payment to dentists while also streamlining the paperwork. (read more)
Seven Things Adjusters Need To Know about WC Dental Claims
Workers' Comp Watch
May 5, 2011 - Seven key challenges that Adjusters need to be aware of and prepared to address when managing dental claims. (read more)
Dental Claims Vex Workers' Comp and Disability Claims Managers
Employee Benefit News Podcast.
April 4, 2011 - Claims managers who handle workers comp and disability cases often struggle with the unique challenges presented by injury-related dental claims. Listen in as Stacey Whidden, CEO of Express Dental Care, explains these challenges and offers some solutions. (listen to the podcast)
7 Key Points to Growing Your Workers' Compensation Line of Business
AHRA Newsletter: Link, March 2011
April 1, 2011 - With the rising costs of diagnostic imaging, some health plans and Medicare have aggressively lowered radiology rates and now utilize radiology benefit managers (RBMs) to authorize scans. As a result, practices have felt a squeeze in traditional sources of revenue, forcing radiology providers to diversify their portfolios. (read more)
Kent Spafford: Defining Quality (Part 2)
WorkCompWire.com, March 2011
March 7, 2011 - Since my first column, “Embracing Quality,” I have received a significant number of responses from readers who agree that price can no longer be the sole criterion by which they make their service-buying decisions, and quality has become increasingly more important to an overall cost-effective service delivery model. This article aims to outline key factors to broaden the perspective of potential shoppers, so they can consider qualitative attributes they may not have initially thought of. (read more)
Kent Spafford: Embracing Quality (Part 1)
WorkCompWire.com, February 2011
February 28, 2011 - Having been engaged in workers’ compensation for many years, it’s been interesting to monitor industry trends over time. Since September 2009 and over the last 18 months, there has been considerable movement to embrace “quality” and the impact it has on overall claims costs and outcomes. (read more)
The Urgent Need to Manage Diagnostic Radiology
Self Funding Magazine, January 2011
January 14, 2011 - Today, there is a new category of escalating medical costs—diagnostic radiology—that requires effective cost-containment solutions. Diagnostic radiology services, which include magnetic resonance imaging (MRI), computed tomography (CT), and positron emission tomography (PET) scans, have improved the medical community’s ability to detect, diagnose, and treat medical conditions and injuries. With these diagnostic tools, physicians can peer into the human body with increased power and capability. (read more)
Not Playing House
Risk and Insurance, December 2010
December 1, 2010 - If you've ever watched the TV medical drama, "House," you know that a myriad of diagnostic tests exists. When these tests are wielded by a diagnostic--and fictional--genius like Dr. House, they can be used to pinpoint even the most obscure medical condition. (read more)
A Tunnel of Errors
Risk and Insurance, June 2010
June 1, 2010 - Last year, Dr. John Robinton, One Call Medical’s medical director, presented study results at the AANEM Meeting, which revealed a significant percentage of Electromyography (EMG) and Nerve Conduction Studies (NCS) performed by uncredentialed providers were highly unreliable. In the article, Dr. Adam Seidner, national medical director at Travelers and co-author of the AANEM poster presentation, was interviewed on how he is reducing diagnostic errors with the help of One Call Medical. (read more)
Recognizing & Addressing Top Nurse Needs in Workers’ Compensation
Florida Underwriter, April 2010
April 15, 2010 - There is no arguing that nurses are an extremely valuable resource to the workers’ compensation process. Serving as patient advocates, nurse case managers (NCMs) help to ensure that injured workers receive the quality medical services they need to make the best possible recovery. (read more)
Radiology Management Strategies That Can Save Your Plan Money
Employee Benefit News, April 2010
April 5, 2010 - Innovations in diagnostic radiology have led to advances in the field of medicine. Today, MRI, CT and PET scans enable physicians to detect, diagnose and treat medical conditions much sooner and with increased accuracy. (read more)
Diagnosing What Works in Radiology
Risk & Insurance, April 2010
April 1, 2010 - The use of advanced radiology is growing about 18 percent to 20 percent annually, so it pays to pick the brain of Kent Spafford, whose company handles 40 percent of all workers' comp-related diagnostic tests--about technology, data and cost savings. (read more)
A Call to Action
Inside Healthcare, October 2009
November 2, 2009 - If measuring the strength of a company all comes down to the value of its services, then One Call Medical is one strong company. (read more)
The Value of Managing Diagnostic Claims
By Don Duford, President, One Call Medical
Risk Management Magazine, October 2009
October 7, 2009 - As the debate over health care reform continues, the challenge of managing diagnostic claims costs and quality have increasingly come to light. (read more)
Diagnostic Radiology Costs: The New Frontier for Managed Costs
By Don Duford, President, One Call Medical
Self-Insurer Magazine, May 2009
May 6, 2009 - Medical inflation has always been a key concern for self-insured workers' compensation and group health programs, but with today's tough economic climate, the need to control medical spending is even more urgent. (read more)
A Tighter Rein
From BusinessInsurance.com
May 4, 2009 - As the recession continues to bite, risk managers are trying to rein in their costs by asking a wide range of vendors—from medical service providers to insurers—to cut their prices. (read more)
Radiology Costs Growing at Rapid Pace
Excerpted from Visions, the periodical of the NAOHP
March/April 2009 - Diagnostic radiology is the fastest growing medical expense in workers’ compensation, according to the Association of Health Insurance Plans (AHIP).(read more)
Managing Growing Medical Expenses
By Pam Landefeld, Vice President Planning & Strategy, One Call Medical
Workers Compensation Educational Conference, February 2009
February 20, 2009 - What’s the fastest rising medical cost today in workers’ compensation? It’s not hospital services. It’s not prescription drugs. It’s not physical therapy. The fastest growing medical expense today is diagnostic radiology. (
read more)
Managing High-End Radiology Costs
By Bill Colacurcio, Director of Marketing, One Call Medical
Risk and Insurance Magazine, April 2007
April 1, 2007 - Today, more than $70 billion is spent nationally on radiology testing. Of that, $35 billion is directly related to high-end radiology, magnetic resonance imaging or CT scans, for example. (read more)
Calling Out
Despite a flat workers’ comp market, Kent Spafford says that his company continues to thrive.
April 19, 2006 - The number of workers’ compensation claims has been dropping 10% year over year, yet One Call Medical, a claims processing company, has grown steadily. (read more)
