Innovative and Proactive Web-based Solutions

• E-Response
• E-Attachment
• E-Referral
• Electronic Data Interchange (EDI)
• One Call Medical Customer Center

E-Response

Appointment confirmation, notification and scheduling are the most time consuming and frustrating parts of claims processing. By receiving this information via email, you can:

• Eliminate the time answering phone calls and retriving faxes
• Enhance the organization of information pertinent to each claim
• Allow you to access information when its convenient for you

E-Attachment

We have greatly improved the delivery of medical reports by transmitting them electronically. By receiving an E-Attachment, you will be on your way to greater efficiency by:

• Obtaining reports immediately
• Eliminating fax retrieval
• Electronically storing and organizing all reports pertinent to your claims
• Eliminating delays due to busy signals, paper jams and insufficient paper supply

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Electronic Referral

This allows our customers to complete a referral form in a fraction of the time it takes to complete a traditional referral form. Using extensible mark-up language, data fields are completed automatically making the process quicker and more efficient.

• Referrals are more accurate with less chance for human error
• Adjustors and nurse case managers spend less time typing, editing and completing administrative details
• Productivity and profitability are enhanced

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Electronic Data Interchange (EDI)

Electronic Data Interchange (EDI) is the computer-to-computer exchange of business data in standard, industry accepted formats. EDI allows a ?hands-off? computer transaction that requires no human intervention or re-keying on either end. EDI billing can benefit businesses in several ways:

• Reduced cycle time
• Increased productivity
• Reduced costs and incidents of delays and lost invoices
• Improved business relationships
• Enhanced customer service

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One Call Medical Customer Center

At One Call Medical, our goal is to provide top quaity service. Consistent with this goal we have created our new Customer Center. Through a password protected area on the One Call Medical website, you will:

• Have the benefit of utilizing a HIPAA compliant site
• Be able to make a referral
• Receive complete 24 hour access to claims data
• Be able to better track the status of your claims
• Benefit from the enhanced security and organization of utilizing one central site

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