News & Press Releases

One Call Medical Inc. names Tom Toohey as the new Director of Client Relations.

One Call Medical Inc. (“OCM”), the nation’s leader in diagnostic services to the workers’ compensation industry today named Tom Toohey, Director of Client Relations.  In this capacity, Tom will develop and implement client relationship initiatives, oversee product line introductions, and manage service, support and sales.

“Today’s companies are looking beyond financial performance measurements to determine a company’s core value.  Customer satisfaction, loyalty and service levels have become key performance indicators.  The most successful and progressive organizations are the ones that implement customer centric processes most effectively,” said Toohey.  “I am excited by the opportunity that exists at One Call Medical where customer service and satisfaction has always been a priority.” 

“Tom’s addition to the Senior Management Team moves us one step closer to being a true world class organization,” said Kent Spafford, CEO of OCM.  “We have always embraced the notion that our customer is our most valued asset. Further developing our client relationship management programs will make us a stronger more successful company.”

Tom possesses 20 years of sales, management and client services experience primarily from the pharmaceutical and telecommunications industries.  Prior to joining OCM he was a Senior Corporate Account Executive at AT&T.  Tom owes his success to his ability to improve the productivity and profitability of sales driven organizations.  He also holds a strong record of achievement in designing and implementing programs and procedures that anticipate customer needs and staffing solutions for those needs.

News & Press Releases